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Privacy Policy

Last Updated:

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our Chat App service. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following information:

• Account Information: Username, email address, and encrypted password
• Conversation Data: Your chat conversations and messages with AI models
• Authentication Data: Multi-factor authentication codes and verification status
• Usage Data: Timestamps of account creation and conversation activity

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our chat service
• To authenticate your identity and secure your account with MFA
• To process and store your conversations with AI models
• To send you verification codes and important service notifications
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Passwords are hashed using industry-standard encryption
• Data is stored in secure databases with access controls
• Multi-factor authentication protects account access
• Regular security updates and monitoring

5. Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your account and data
• Right to Data Portability: Export your data in JSON format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

6. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, we permanently remove all associated data from our systems.

7. Third-Party Services

We use the following third-party services:

• Anthropic Claude: AI conversation processing
• OpenAI ChatGPT: AI conversation processing
• Postmark: Email delivery for verification codes

These services process your data according to their own privacy policies and GDPR compliance measures.

8. How to Exercise Your Rights

You can exercise your GDPR rights through your account settings:

• Export Data: Click "Export My Data" in the chat interface
• Delete Account: Click "Delete Account" to permanently remove your data

9. Contact Information

If you have questions about this Privacy Policy or your data, please contact us at the email address associated with your account administrator.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Consent

By using our service, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by deleting your account.